About Criterion

Criterion is a global provider of Simply Powerful Human Capital Management software. For Enterprise & Mid-Market business users and HR professionals, the Criterion HCM cloud platform delivers superior useability first, combined with powerful enterprise functionality to automate hundreds of critical HR, payroll, talent engagement, and workforce management services.

Awarded a 95% plus customer satisfaction rating and recipient of Hearst Top Workplaces 2020, Criterion is trusted by hundreds of leading organizations in construction, nonprofit, government, education, franchise, and financial industries. Criterion HCM is available direct to customers and through a global partner network in over 10 countries. 

Serving the midmarket for
20
+
years
Awarded a
95
%
Customer Satisfaction Rating
We delight customers in
10
+
countries with local language support
Proudly provide
100
%
uptime
GDPR

About Criterion

Criterion is a global provider of Simply Powerful Human Capital Management software. For midmarket business users and HR professionals, the Criterion HCM cloud platform delivers superior useability first, combined with powerful enterprise functionality to automate hundreds of critical HR, payroll, talent engagement, and workforce management services. Awarded a 95% plus customer satisfaction rating and recipient of Hearst Top Workplaces 2020, Criterion is trusted by hundreds of leading organizations in construction, nonprofit, government, education, franchise, and financial industries. Criterion HCM is available direct to customers and through a global partner network in over 10 countries. 

We deliver the best user experience, functionality and value, bar none.

Criterion built its HCM software specifically for the needs of mid-sized companies based on 30 years of experience.

We simplify every aspect of workforce and talent engagement across the entire employment lifecycle. And everyone in your organization—from HR to the c-suite to managers and employees—will love using our simple, modern platform.

Our History

Since our inception in 1984, our focus has always been to meet the unique needs of Mid-sized companies (200 to 2,500 employees). Throughout the years, we’ve adapted our product portfolio to meet the changing customer’s needs and incorporated the best available technologies.

Serving the midmarket for
20
years
Awarded a
95%
Customer Satisfaction Rating
We delights customers in
10+
countries with local language support
Proudly provide
100%
uptime
GDPR

HCM Challenges

The digitalization of today’s workforce is challenging organizations to develop ­better ways to attract, retain, engage and service their employees. For HR professionals, these challenges are often left unmet. With dozens of vendors to choose from, most of these organizations will be faced with compromise, having to choose functionality over a “people-first” user experience, and vice versa. According to leading analyst firm Gartner “Overall user experience (UX) continues to be a leading selection criteria” yet “buyers will still need to source 20% to 30% of their HCM requirements via other solutions.” 

The Problem

Low-end HCM vendors focus on useability, but are built on rigid architectures that are difficult if not impossible to customize. And while high-end vendors offer a more robust platform, configuring these solutions to meet a diverse set of labor, compliance, and industry specific requirements is both time and cost prohibitive for most mid-sized organizations.

Why Criterion HCM?

Striking the right balance between enterprise power and user simplicity is a critical midmarket pain point.
‍
Criterion HCM meets these complex challenges head-on by combining advanced enterprise functionality and configurability, with a simple, best-in-class user experience that yields both power and simplicity — from a single, unified cloud platform. The Criterion HCM Platform delivers critical HR, Payroll, and Talent Engagement capabilities to consolidate, automate, and accelerate critical processes, all at a midmarket price. 

Our Customers

Criterion powers HR for hundreds of customers in construction, nonprofit, government, education, franchise, and financial industries. Leading midmarket organization rely on Criterion to manage their human capital management practices including Harvest One, Pepper Construction, United Mechanical, Alpine Lumber, Mobile Alabama Transit, United Greeneries, Harmon Electric, HIV Alliance, Mid-Continent Casualty Company, Smith Dairy Queens, LTD., and many more. 

Service & Support: Criterion Success System™

Great HCM software takes great support, and our industry-leading Criterion Success System™ has earned a 95% plus Customer Satisfaction rating.

LEARN MORE ABOUT CRITERION SERVICES

Sales & Contact Information

Headquartered in Norwalk, CT Criterion HCM is available direct to customers and through our network of over 35 global partners in North America, Europe, and Asia.

To contact a sales representative call 203-703-9000

Learn what Criterion HCM can do for your team

Turn HR into your growth engine with all-in-one HCM solution that adapts to your unique business needs.

Book my personalized demo