Experience Intelligent Human Capital Management

Meet ch.ai:
Revolutionizing HR, Payroll, and Employee Engagement

Criterion HCM proudly presents ch.ai, our revolutionary artificial intelligence assistant that is set to transform HR and payroll management. Designed with advanced AI capabilities, ch.ai seamlessly integrates into Criterion’s robust platform to deliver a friendly, personalized, and highly efficient user experience.

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Future of AI at Work

A Flexible HR Platform you’ll actually LOVE

Systems should work around you – not the other way around.  With Criterion, flexibility is baked into our DNA, powered by AI

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Future of AI at Work

Realized ROI, Really

At Criterion we see time and time again Realized ROI when a company deploys our flexible and client-centric HR Platform.

If you have an eye for ROI, you'll love what you see with Criterion.

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Future of AI at Work

JUST SAY NO
to inflexible HCM

Systems should work around you - not the other way around. With Criterion, flexibility is backed into our DNA.

Stop bending over backwards for your HCM platform. Let it bend over backwards for you.

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Bapko Metal logoInfector logoClark Service groupBayley logoChelco logoArcadian logoTraffic Plan. Traffic control services logoGordon College logo
Bapko Metal logoInfector logoClark Service groupBayley logoChelco logoArcadian logoTraffic Plan. Traffic control services logoGordon College logo
Future of AI at Work

Making it super simple to juggle all things HR so you can deliver flawlessly – every time

Flexibility is in our DNA. Our purpose-built platform is fully customized to whatever unique problem or process your company might be facing. Here’s a few common cases we see:

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Modernize Payroll & HR

See how Criterion improved payroll, HR, reporting and more for a union-affiliated construction company

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Integrate HCM and ERP

See how Criterion helped a company grow and scale by making the integration easy and impactful

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Embrace Legal Compliance

See how Criterion helped a company obey laws, keep their payroll on track and enable a company split with ease

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Connected Payroll for Construction

See how Criterion helped a multi-state, multi-union company integrate payroll with Procore & Acumatica

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ERP Integration by Design

See how Criterion helped a company bridge the gap between legacy systems and new HR Processes

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Future of AI at Work

See why CFOs, CTOs, Payroll & HR fall in love with Criterion.

We care about your success and are determined to earn your team’s love with just how easy we are to use and how dedicated we are to making Criterion work for you the way you need it to.

500+

Enterprise Customers

95%

Satisfaction

20+

Years in Business

10+

Countries Served

100%

Uptime

30+

Native Integrations
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LEARNING TOGETHER

Realized ROI, really.

At Criterion, we see time and time again Realized ROI when a company deploys our flexible and customer-centric HR Platform.

How Commissionaires Modernized Their Operations With Criterion

Discover how Commissionaires, a Canadian security company, used Criterion’s open API to achieve greater efficiency and compliance across locations.

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How BAPKO Modernized Their Payroll and HR System With Criterion

BAPKO needed an HCM to support their growth. Learn how Criterion improved payroll, HR, reporting, and more for a union-affiliated construction company.

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How Inflector Integrated HCM and ERP Systems for Sustainable Growth

Inflector needed an HR and payroll solution to match their growing complexity and size. Discover how Criterion handled their challenges with ease.

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How Clark Service Group Transformed Their HR Processes with Criterion

Clark Service Group needed help keeping their payroll department on track (and obeying laws!) after a company split. Criterion helped them do all that and more.

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How Criterion is Helping Bayley Construction Create a Connected Payroll System

Learn how Criterion is helping Bayley Construction run multi-state, multi-union payroll and integrate HR processes with Procore and Acumatica.

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How Criterion Helped an Electric Company Solve ERP Integration Issues

Britton Electric needed a fully-configured solution to bridge the gap between legacy systems and new HR processes. Learn how Criterion provided that and more.

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How Criterion Helped an Electric Cooperative Get Up-to-Speed on Human Capital Management

CHELCO needed a fully-configured HCM solution. Discover how Criterion re-invented their HR processes, enhancing benefits management and regulatory compliance.

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Improved Productivity At United Food And Commercial Workers Union

Discover how UFCW, one of America's largest private sector unions, improved attendance tracking and streamlined HR processes with Criterion (PerfectSoftware).

Discover
LEARNING TOGETHER

Explore resources

Criterion believes in sharing examples, best practices, ideas and ways others have improved HR processes. We have many types of content to share, including blog posts, white papers and case studies to help you succeed.

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How To Calculate Labor Cost Percentage

How To Calculate Labor Cost Percentage

Understanding labor cost percentage is essential for success and profitability. Learn how to calculate and manage this important HR metric with this guide.

Shift Work Schedule Types: Different Ways To Structure Work

Shift Work Schedule Types: Different Ways To Structure Work

Learn different types of shift work schedules to improve productivity and compliance, plus strategies for structuring shifts for different goals and industries.

Overtime Pay Laws in California for 2024: How Are They Different?

Overtime Pay Laws in California for 2024: How Are They Different?

California has strict laws regarding overtime pay. Make sure you understand your obligations as an employer with this comprehensive guide.

5 Real Examples of Sexual Harassment in the Workplace

5 Real Examples of Sexual Harassment in the Workplace

Learn about different examples of sexual harassment through common scenarios to help you recognize and prevent it from happening in any work environment.

7 Great Interview Questions About Teamwork To Find Better Candidates

7 Great Interview Questions About Teamwork To Find Better Candidates

Looking to hire a team player? Here are 7 interview questions about teamwork to help you find a candidate that can collaborate with your team effectively.

What are Discretionary Bonuses? (And How To Use Them)

What are Discretionary Bonuses? (And How To Use Them)

What is a discretionary bonus? Discover the difference between different kinds of bonuses and how your HR and accounting teams can remain compliant with FLSA.

How To Conduct a Probationary Review (10 Questions To Ask)

How To Conduct a Probationary Review (10 Questions To Ask)

Learn how to conduct a winning probationary review and set your employees up for success. Get 10 questions to improve your probationary reviews today.

What Is Imputed Income and How Does It Work?

What Is Imputed Income and How Does It Work?

Learn all about imputed income, which benefits qualify as imputed income, and how it can impact your company’s payroll and accounting processes.

An Under-Performing HR Process Gets Reimagined: Introducing “Immersive Onboarding”

An Under-Performing HR Process Gets Reimagined: Introducing “Immersive Onboarding”

Onboarding is key amid high turnover. Discover how modern, immersive methods, aided by smart tech, align goals, reducing turnover and boosting engagement.

What To Do if an Employee Is Not Eligible for FMLA: Your Ultimate Guide

What To Do if an Employee Is Not Eligible for FMLA: Your Ultimate Guide

What do you do if an employee is not eligible for FMLA? Learn how to support workers who need extended leave for family-related or medical reasons.

Understanding the Pre-Adverse Action Process: A Beginner's Guide

Understanding the Pre-Adverse Action Process: A Beginner's Guide

New to the pre-adverse action process? Learn more about what pre-adverse action entails, and how FCRA guidelines can help you navigate this HR challenge.

What Is a Conditional Offer of Employment?

What Is a Conditional Offer of Employment?

Wondering what a conditional offer of employment is? Find out everything you need to know about how conditional offers can improve your hiring process.

What Is Preboarding? (And How It Can Help Employees Ramp Up Faster)

What Is Preboarding? (And How It Can Help Employees Ramp Up Faster)

Preboarding is about engaging with employees before their first day. Discover why preboarding is an essential part of onboarding and how to implement it.

How to Calculate Pro Rata Leave for the Modern Workforce

How to Calculate Pro Rata Leave for the Modern Workforce

Learn how to calculate pro rata leave for full-time and part-time employees, with examples for employers to use in different scenarios.

What Is Your Ideal Payroll Cycle?

What Is Your Ideal Payroll Cycle?

Learn the different payroll cycle options businesses can use to serve employees with different pay periods and pay dates, plus the pros and cons of each.

Flexible Time Off & Alternate Forms of Paid Time Off to Know About

Flexible Time Off & Alternate Forms of Paid Time Off to Know About

FTO vs. PTO: What’s the difference? Learn how flexible time off and alternate forms of PTO can improve work conditions for employees and employers alike.

What is Differential Pay & Why Does It Matter for HR Departments?

What is Differential Pay & Why Does It Matter for HR Departments?

Learn the meaning of differential pay, why it matters for employers, and how companies can implement this strategy to compensate employees for special work.

2024 Sexual Harassment Training Requirements by State

2024 Sexual Harassment Training Requirements by State

Learn the training employers must provide employees in this complete guide to sexual harassment training requirements by state for 2024 — provided by Criterion.

How to Calculate Compa-Ratio and Why It Matters

How to Calculate Compa-Ratio and Why It Matters

Every company wants to retain their best employees, not lose them to a competing company. But the easiest way to lose those employees is by not paying them enough compared to other companies in your industry. But how do you know if you’re offering competitive pay?

How to Use Self-Appraisal Comments to Improve Employee Performance Evaluations

How to Use Self-Appraisal Comments to Improve Employee Performance Evaluations

Learn how managers and employees can improve performance reviews by using self-appraisal comments. Get started with these 40 performance review phrases.

The Top 6 Best Tools for Workforce Planning and Human Resources

The Top 6 Best Tools for Workforce Planning and Human Resources

Workforce management requires robust, flexible software. Learn about the 6 best tools for workforce planning tools to help HR professionals manage employees.

How to Use Overtime Effectively

How to Use Overtime Effectively

Using overtime effectively can help employers better allocate their labor resources and stay in compliance, and technology can help manage the process.

Best Practices for Remote Onboarding

Best Practices for Remote Onboarding

Companies are increasingly hiring workers who don’t have an office or job site. Learn the best practices for remote onboarding these employees.

Designing Hybrid Learning and Development Tracks for Your Workforce

Designing Hybrid Learning and Development Tracks for Your Workforce

Learning and development programs are fundamentally changed by the shift to hybrid work. It’s time to redesign learning and development in a hybrid workplace.

Multi-State Employee Handbooks: What Should They Include?

Multi-State Employee Handbooks: What Should They Include?

Multi-state employer handbooks can be challenging to create. Learn how your handbook can maintain compliance and provide a consistent employee experience.

Payroll Issues for Multi-State Employers

Payroll Issues for Multi-State Employers

As you expand across state lines, be aware of these payroll issues for multi-state employers. Learn the best practices for improving compliance.

Global Payroll Compliance Essentials

Global Payroll Compliance Essentials

Learn the greatest threats to global payroll compliance, what noncompliance could mean for your business and how to mitigate future errors.

Hybrid Work and Education Delivery in Higher Ed

Hybrid Work and Education Delivery in Higher Ed

Successful hybrid work in education requires a new approach to talent strategy, training and development, institutional mission and technology.

Higher Ed: How to Retain Diversity After Hiring

Higher Ed: How to Retain Diversity After Hiring

For higher ed, how to retain diversity is as crucial as the hire itself. Here’s how to manage faculty and staff in higher ed to improve diversity and retention.

5 Trends in Higher Education Employment

5 Trends in Higher Education Employment

Institutes of higher education have experienced significant changes during the pandemic. Here are five current trends in higher education employment.

Increasing Employee Engagement in Higher Education

Increasing Employee Engagement in Higher Education

Your faculty and staff’s engagement can affect student outcomes. Here are some best practices for improving employee engagement in higher education.

Measuring Performance in Nonprofit Organizations

Measuring Performance in Nonprofit Organizations

Measuring performance in nonprofit organizations can be tricky. Here’s how to evaluate your nonprofit’s impact without mentioning dollars raised.

Modernizing the Nonprofit Hiring Process

Modernizing the Nonprofit Hiring Process

The hiring process for nonprofit organizations can be archaic compared with its business counterparts. Here’s how to modernize your nonprofit hiring process.

Essentials of Nonprofit Talent Management

Essentials of Nonprofit Talent Management

Talent management in nonprofit organizations has distinct differences from for-profit businesses. Learn the essentials of nonprofit talent management.

6 Ways HR Teams Can Handle Emergencies Using the Right HRIS

6 Ways HR Teams Can Handle Emergencies Using the Right HRIS

An effective HRIS is valuable always, but never more than during an emergency. Let’s dig into the six ways a good HRIS helps HR teams handle emergencies more effectively.

5 Ways Human Capital Management Software Nurtures Employee Engagement

5 Ways Human Capital Management Software Nurtures Employee Engagement

Today’s human capital management (HCM) software delivers a host of competitive advantages you’re probably familiar with-faster and less labor-intensive talent management processes, streamlined workflows, improved communication, fewer data errors, and enhanced legal compliance.

Developing HR Policies for Nonprofit Organizations

Developing HR Policies for Nonprofit Organizations

Developing HR policies for nonprofit organizations can be challenging. Here is what you need to know about creating effective ones.

How Integrating HCM and ERP Systems Benefits Your Business

How Integrating HCM and ERP Systems Benefits Your Business

Successful HCM and ERP integration goes beyond simply maintaining employee data to strategic management of a productive, distributed workforce.

Leadership in Construction: Building Skills for the New Economy

Leadership in Construction: Building Skills for the New Economy

Construction industry leaders need new skills to handle current economic changes. Learn about leadership in construction and how to build your skillset.

5 Challenges of Human Resource Management in the Construction Industry

5 Challenges of Human Resource Management in the Construction Industry

Adapting to disruption is key to your success. Here are the biggest challenges of human resource management in the construction industry to keep on your radar.

Leadership Styles in the Construction Industry

Leadership Styles in the Construction Industry

The construction sector faces staggering challenges. Here are the leadership styles in the construction industry that will unleash your firm’s potential.

6 Common HR Issues in Construction

6 Common HR Issues in Construction

Construction HR teams must align their talent strategy with the business strategy to pave the way for better worker satisfaction and workforce experiences.

HCM Without Compromise: The Right Digital Platform Meets Enterprise and Midmarket Needs

HCM Without Compromise: The Right Digital Platform Meets Enterprise and Midmarket Needs

Running a midmarket or enterprise organization has never been simple: you’re standing between those organizations with the people power, time and resources to operate at scale, and the smaller businesses who can keep it lean and hands-on. We looked at three essential pain points facing larger and mid-sized organizations.

User Simplicity with Enterprise Power: Why Midmarket HCM Software Needs Both

User Simplicity with Enterprise Power: Why Midmarket HCM Software Needs Both

One of the biggest pain points for midmarket organizations is having to compromise between small-company resources and big company needs. In terms of HCM, that means choosing either easy to use software or sophisticated software, but not both. Usability is key for managers and employees, and power and complexity are vital for higher-level operational needs.

The HR Evolution: Technology and Learning Agility

The HR Evolution: Technology and Learning Agility

For our Future of Work webcast on June 16 2021, Criterion talked to Amanda Bailey, former VP of HR at Brown University about how to leverage technology to create an agile, dynamic learning environment for employees. Bailey, a veteran HR leader, says the recent HR evolution enabled remote employee learning just in time — but it’s the learning culture you build that makes all the difference.

The Value of Self-Service Features in a Modern HR Platform — for Employees, Managers, and Your Work Culture

The Value of Self-Service Features in a Modern HR Platform — for Employees, Managers, and Your Work Culture

Self-service for employees (ESS) and managers (MSS) is no longer a nice to have, it’s a need to have in today’s mid-sized workplace. Steve Kuhn looks at the impact self-service has on employee and manager experience, and how it boosts an organization’s work culture as well — giving you a competitive edge when it comes to employer brand.

Communicate, Collaborate, and Execute — 3 Keys to Employee Learning

Communicate, Collaborate, and Execute — 3 Keys to Employee Learning

For our Future of Work webcast on June 16 2021, Criterion's Erica Sand talked to CHRO Bridgette Wilder of Albany State University about the three keys to employee learning — and why a great HCM is an HR leader’s best ally.

How to Maximize Employee Engagement with Tony DeStefano

How to Maximize Employee Engagement with Tony DeStefano

For our Future of Work webcast on March 23 2021, Criterion's Erica Sand talked to Tony DeStefano, Vice President of Human Resources at Flintco about how the construction industry is evolving from training to learning — and why he sees remote working as an opportunity to grow.

Engagement, Learning and Innovation with Kelly Cotton

Engagement, Learning and Innovation with Kelly Cotton

For our Future of Work webcast on April 6 2021, Criterion's Erica Sand talked to Kelly Cotton, Vice President of Human Resources at the Miller Group, about employee engagement, learning, and the motivating power of innovation.

Upskilling: A Key Driver of Employee Engagement

Upskilling: A Key Driver of Employee Engagement

Upskilling employees has key advantages when it comes to driving employee engagement. Sunil Reddy looks at the best practices for bringing this powerful employee development tool to the mid-market workforce.

How to Maximize Employee Engagement with Jeff Hoffman

How to Maximize Employee Engagement with Jeff Hoffman

For our Future of Work webcast on June 3 2021, Criterion's Erica Sand talked to Jeff Hoffman, Global entrepreneur from Priceline.com and uBid.com about maximizing employee engagement with great learning opportunities and bringing your remote workforce together with plenty of human moments.

What is Workforce Analytics?

What is Workforce Analytics?

Discover how workforce analytics technology, data reporting, and statistical insight influence management decisions and can improve company performance.

The Best HCM Workflows for Achieving Compliance

The Best HCM Workflows for Achieving Compliance

Learn about key features for a winning HCM software. The best HR workflows that help companies remain in compliance for payroll, benefits, safety, recruitment, and more.

How to Do Labor Cost Allocation

How to Do Labor Cost Allocation

How to allocate direct labor cost for multiple employees working on a new project , with consideration for union rules and billable hours (examples included).

3 Core Competencies to Better Lead and Engage Your People

3 Core Competencies to Better Lead and Engage Your People

Criterion CEO Sunil Reddy lists the three essential core competencies midmarket leaders need to effectively engage their workforce.

How to Create An Effective Employee Incentive Program

How to Create An Effective Employee Incentive Program

Learn how to design an effective incentive program for employees, and how to increase performance through clear goals, low-cost rewards, and tracking relevant data.

What is the Human Resources Career Path? The Complete Guide

What is the Human Resources Career Path? The Complete Guide

Navigating the HR career path can be tricky. Learn what positions are available, and how to land them in this complete guide to your human resources career.

How to Create a Performance Improvement Plan

How to Create a Performance Improvement Plan

Creating a performance improvement plan (PIP) with clear goals, timelines, and ethical considerations for employers and employees.

How to Become a Certified Payroll Professional

How to Become a Certified Payroll Professional

Learn what it takes to become a Certified Payroll Professional, completing your CPP exam, and what you can expect in your career as a payroll professional.

How to Run Payroll: The Ultimate Guide to Doing Payroll

How to Run Payroll: The Ultimate Guide to Doing Payroll

A comprehensive guide to all essential aspects of running payroll, employee withholding, tax forms, state and federal taxes, and employer liabilities.

Short-Term vs. Long-Term Disability - What’s the Difference?

Short-Term vs. Long-Term Disability - What’s the Difference?

Short-term and long-term disability insurance are two types of benefits offered to employees in case of events that render them unable to work. Learn the differences here.

New Employee Orientation: How to Onboard New Employees

New Employee Orientation: How to Onboard New Employees

Learn to develop a winning new employee onboarding process that will have your new hires ramped-up and productive in no time.

How to Calculate Overtime Pay

How to Calculate Overtime Pay

A guide to calculating overtime pay for non-exempt employees with hourly and salary rates, with consideration to bonuses and fluctuating workweeks.

What are FICA Taxes and How are They Calculated?

What are FICA Taxes and How are They Calculated?

Calculating FICA taxes, including Social Security and Medicare can be complicated for employees, employers, and the self-employed. Learn how here.

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Criterion

Unified from day one

Fully integrated experience across all solutions

Talent Engagement

Designed for High-Performing & Engaged Teams: High-Performing teams demand a high-performing platform to streamline hiring, pre-boarding, onboarding, training and much more.

Benefits
  • Unlimited Workflows
  • Personal Success Manager
  • Unlimited Integrations
  • Complete Platform
  • Seamless Onboarding
  • Build Around You

Payroll Operations

Eliminate Payroll Complexity: Process payments, track time, allocate labor costs, calculate tax rates and file taxes all in one place.

Benefits
  • Complete Payroll Platform
  • Mobile Self-Service
  • Centralized Payroll
  • Track Time & Labor
  • Ensure Tax Compliance
  • Easy Integration

Our Open API means unlimited integrations

Criterion’s open API allows you to connect any third-party software, even custom, in-house apps.

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Acumatica
Sage Intacct
Procore
Microsoft Dynamics
IFS
SAP
Unanet
ManuSonic
TrackTik
Okta
Verified Credentials
Quickbooks
Acumatica
Sage Intacct
Procore
Microsoft Dynamics
IFS
SAP
Unanet
ManuSonic
TrackTik
Okta
Verified Credentials
Quickbooks

Transform your employee satisfaction with an AI-Powered solution that actually works for you.

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