Case study

How Aspen Systems Has Simplified Payroll with Sage HCM for 25+ Years

Discover how Aspen Systems has simplified multi-state payroll processing, compliance, and reporting with Sage HCM for more than two decades.

Company
Aspen Systems Inc.
Location
Scottsdale, AZ
Industry
Financial and Professional Services
Company Size
80+
Products Used
Payroll

Aspen Systems is an ERP and custom software provider known for meeting the unique needs of the food industry. Founded in 1988, Aspen has helped food companies manage critical functions like traceability, inventory, and compliance for more than 30 years.

As Aspen’s business grew, managing payroll for more than 80 employees across 10 states became impractical in their original system. So, when they migrated to Windows in 2000, Aspen knew they had to invest in a new payroll solution — one that could help them stay compliant and improve efficiency.

That’s why they chose Sage HCM.

As of 2025, Aspen has trusted Sage HCM’s payroll module to handle their workflows for the past 25 years. To understand the impact, we spoke with Lisa Lawrence, Owner, President, and CEO of Aspen Systems about her experience with the platform.

Challenges

Before Sage HCM, payroll at Aspen Systems was mostly manual. As the company grew, their legacy Unix-based platform simply couldn’t keep up with changing laws and compliance requirements for each state.

Payroll was slow, complex, and created a lot of work for everyone involved.

Aspen’s team also needed to send payroll data to their custom ERP, Canopy. Without automation, every general ledger entry had to be built by hand — a time-consuming task that carried a high risk of errors. There was no easy way to share this data or create reports for quarterly tax returns either.

To scale confidently, Aspen needed a system that could handle multi-state compliance, stand on its own, and still work seamlessly with their ERP.

That’s where Sage HCM came in.

“It’s reliable and easy to use — very intuitive too!”

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Solutions

Around 2000, Aspen Systems adopted Sage HCM (then called Perfect Software) as their dedicated payroll solution. For 25 years (and counting), they’ve relied on it to run payroll for the entire company.

When Perfect Software reached its end of life, Sage HCM migrated all of Aspen’s data into the modern payroll module within Sage HCM.

Today, Aspen uses Sage HCM’s Payroll module exclusively. Even without the full HCM suite, it continues to meet every need. Onboarding new employees is easy, and payroll runs are more consistent than ever.

When asked why she has chosen to keep using Sage HCM for so long, Lisa said:

“I think just because of my familiarity… with the product… the ease of use, the reliability, the confidence that I have in the product — and the excellent service.”

Results

Since using Sage HCM, Aspen Systems has noted several positive results.

Streamlined Multi-State Payroll Compliance

With Aspen employees in 10 states, compliance is a constant challenge. Sage HCM now makes it manageable by staying current with state-specific payroll laws and automating process updates that would otherwise require hours of research.

“I think they do a very good job of staying on top of things (legislative-wise) that change… in various states.”

Sage HCM makes it easy to compare overtime, hourly totals, and commissions against batch totals. That flexibility has given Aspen confidence in every payroll run.

By her own choice, Lisa prepares her own payroll spreadsheet to double-check accuracy. Once imported into Sage HCM, Lisa can easily compare overtime, hourly totals, and commissions against batch totals in her spreadsheet. Sage HCM supports her custom workflow by matching her style — adapting to how she wants to work.

“I really like the fact that they do the exact same thing… I can check for everything to make sure that I populated everything correctly… That works well for me.”

Once data is uploaded, Sage HCM automates calculations across all pay types, from commissions to overtime to HR board pay.

With this process, Lisa says she can now complete payroll in about one hour.

Reliable General Ledger (GL) Reports

After payroll is complete, Sage HCM makes it simple for Aspen to generate a full general ledger entry with a single click. GL files, commissions, 401K, and tax reports are all easy to produce. This automation reduces errors and saves hours of manual work.

“If I had to manually put that entry in — and the amount of error that you could run into… trying to make sure you get all the right GL codes, having this automated greatly reduces this risk. It’s also a huge savings of time.”

The workflow has been so effective that Lisa recommended Sage HCM to one of Aspen’s own customers, Action Meat, who also runs Canopy ERP. They adopted the same process, generating GL entries and importing them to Canopy without a hiccup.

Powerful, Easy-To-Use Reporting

Sage HCM also delivers the reporting Aspen needs to stay compliant across 10 states.

Quarterly tax reports covering Medicare, Social Security, FUTA, federal withholding, and state withholdings can now be completed in a single day.

“The reports are very easy to follow and use for when I do quarterly payroll tax reports.”

Beyond compliance, Aspen uses Sage HCM to run 401K reports (managed by their accounting manager Michelle), commission reports, and year-end summaries. Having these tools built in saves time and provides confidence that every number is correct.

“It’s exactly what I need!”

Fantastic Customer Service

“Fantastic service!”

One of the biggest reasons Aspen Systems has stayed with Sage HCM for 25 years is the intelligent support they can rely on. At Sage HCM, we don’t just send your call to a call center. Every account gets a dedicated support rep.

While Lisa reports issues are rare, she says Sage HCM’s support team always takes immediate action to find thoughtful solutions.

If she needs to send a support email, she receives responses with screenshots and step-by-step instructions. No matter what happens, Lisa knows Sage HCM will always provide the help she needs.

“I really love people like Patrick — they always have someone that gets back to you immediately.”

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Discover an HCM That Works the Way You Do

Aspen Systems is just one example of how Sage HCM has streamlined complex, multi-state payroll for a company operating on legacy software. Today, their team saves valuable time each pay period with full confidence in payroll compliance.

We configure every solution to fit our client’s unique workflows, so payroll runs exactly the way you want it to. That’s part of our philosophy. In order for your business to truly succeed, we believe you need more than great software — you need a true partner.

For a reliable payroll solution that can handle the way you work, look no further. Book a demo today and see how Sage HCM can improve payroll, compliance, and more.

Lisa Lawrence
Owner, President, CEO
Sage HCM is easy to navigate, and it’s intuitive… it makes sense!

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