Florida Electric Cooperative CHELCO Chooses Criterion HCM

September 24, 2019 — Evaluating and selecting modern human capital management (HCM) software for the mid-market is not a process done frequently, yet typically takes a good portion of a year from start to finish even for a mid-market organization. When Choctawhatchee Electric Cooperative Inc. began its search in 2017, they sought leading edge technology that focused on functionality, usability, support, and return on investment.

After much research and side-by-side comparisons to some of the top-ranked solutions for medium-sized organizations, Choctawhatchee Electric Cooperative Inc., (CHELCO) chose Criterion HCM to fulfill every aspect of the Co-op’s human capital management for their 150 employees.

“Criterion is reasonably priced and has exceptional customer service,” said CHELCO’s Manager of Human Resources & Training Susan Neumans Van Buren, Ph.D. “We chose Criterion HCM over highly rated competitors because we found it had the best user experience, functionality and value,” she said.

“CHELCO aimed high, seeking state-of-the-art performance and seamless integration,” said Steve Kuhn, Chief Sales Officer for Criterion HCM. “We offered specific options to address their issues with a user-friendly, intuitive and comprehensive system backed by our 30 years of experience with clients and partners,” he said.

“We love the Carrier Connect feature,” Van Buren said. “We are saving a lot of time and potential for human error by having benefits recipient changes, additions and terminations transmitted automatically.”


Choctawhatchee Electric Cooperative Inc. (CHELCO) is a member-owned, not-for-profit electricity distribution cooperative serving Walton, Okaloosa, Holmes and Santa Rosa counties in the panhandle of Florida.

About Criterion

Criterion delivers the best human capital management (HCM) software user experience, functionality and value in the mid-market. Our full range of HCM solutions and state-of-the-art platform help organizations better manage the entire employment lifecycle and make data-driven workforce decisions at every stage. Criterion has served the HCM needs of mid-sized companies for more than 30 years. To learn more, visit CriterionHCM.com.